Chief of Staff

Operations

New York City

In-office

Profound is on a mission to help companies understand and control their AI presence. As our Chief of Staff, you’ll act as a force multiplier for the leadership team, driving alignment, ensuring execution, and creating leverage across the business. This role is for someone who is hungry and has exceptionally high agency; you should thrive on ambiguity, take ownership, and know how to create value without waiting for direction. No task is too big or too small.

What You’ll Do

  • Drive strategic initiatives: Partner with the CEO and leadership team to prioritize, execute, and track progress on the highest-impact projects across the company

  • Create leverage for leadership: Streamline decision-making, manage leadership cadences, and ensure follow-through on commitments

  • Operate cross-functionally: Work across Product, Engineering, Growth, and Customer Success to close gaps, accelerate progress, and unlock new opportunities

  • Influence without authority: Build trust and alignment across teams, enabling collaboration without relying on formal reporting lines

  • Own special projects: Step into ambiguous, high-priority efforts—whether it’s launching new processes, tackling operational bottlenecks, or testing new growth levers

  • Be a thought partner: Provide strategic input, surface insights, and help shape the future direction of Profound

Who You Are

  • Hungry and high-agency operator: ambitious, driven, and proactive - you don’t wait for permission, you see the gap and fill it

  • Experienced owner: background as a PM, founder, or early operator where you’ve owned outcomes end-to-end

  • Collaborative leader: skilled at influencing and driving alignment across teams without formal authority

  • Strategic & tactical: equally comfortable thinking big-picture and diving into execution details - no task is too big or too small for you

  • Resilient & resourceful: thrive in ambiguity, adapt quickly, and bias toward action

This is an on-site role in our Union Square office — designed for operators who thrive on speed, iteration, and impact.